Fix What’s Broken.
Build What Works.
Fix What’s Broken. Build What Works.

Dwane Lay

Dwane Lay is the Chief Innovation Officer at GBS Worldwide and a recognized author, speaker, and Six Sigma Black Belt.

With more than two decades of experience across Human Resources, culture, leadership, and process improvement, Dwane helps enterprise organizations turn ambitious hiring goals into predictable, scalable pipelines. His work focuses on improving systems—not adding layers—by aligning people, process, and technology.

Dwane speaks globally on Six Sigma, leadership, culture, and human-centered transformation, and has helped organizations overhaul outdated hiring practices to deliver measurable, sustainable outcomes.
Award of Distinction logo: Black circle with white
Gold Winner 2024 Davey Awards badge in gray, black text, and a geometric logo.
Silver Shorty Awards winner badge with whale tails.
Silver Winner 2024 Davey Awards logo on a gray, irregularly shaped background.
Emmy Award statuette: a winged woman holding an atom, inside a gray circle.
Web Excellence Awards logo: black and white badge with serrated edge, the text
Silver Winner 2023 Davey Awards logo. A gray irregular shape with black text.
Webby Award Winner seal: black and white with a spiral lightbulb in the center.
Let’s work together

If you’re looking for a partner who understands how systems actually operate—and how people experience them—we should talk.