Fix What’s Broken.
Build What Works.
Fix What’s Broken. Build What Works.

Jenny Cotie Kangas

Jenny Cotie Kangas (JCK)—is the VP of Innovation at GBS Worldwide.

Previously the Founder and Chief Solutions Architect at WhiteRock, Jenny has held senior leadership roles including Director of Talent-Centered Transformation at Eightfold, Director at Veritone (PandoLogic), and Director of Digital Experience at Regis Corporation.

Jenny specializes in systems design and user experience, with a rare ability to quickly identify illogical, inefficient procedures and policies. She designs and implements comprehensive systems that solve organizational problems at scale—bridging technology, process, and human behavior.
Award of Distinction logo: Black circle with white
Gold Winner 2024 Davey Awards badge in gray, black text, and a geometric logo.
Silver Shorty Awards winner badge with whale tails.
Silver Winner 2024 Davey Awards logo on a gray, irregularly shaped background.
Emmy Award statuette: a winged woman holding an atom, inside a gray circle.
Web Excellence Awards logo: black and white badge with serrated edge, the text
Silver Winner 2023 Davey Awards logo. A gray irregular shape with black text.
Webby Award Winner seal: black and white with a spiral lightbulb in the center.
Let’s work together

If you’re looking for a partner who understands how systems actually operate—and how people experience them—we should talk.